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Privacy Policy

Last Updated: November 11, 2026

1. Introduction

Pacific Prime Shipping respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, request a car shipping quote, or use our vehicle transportation services.

By using our website or submitting your information through our forms, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect different types of information depending on how you interact with our website and services.

Personal Information When you request a quote, contact our team, or arrange vehicle transportation, we may collect:

  • Full name

  • Phone number

  • Email address

  • Pickup and delivery addresses or ZIP codes

  • Vehicle make, model, year, and condition

  • Preferred shipping dates

  • Other information relevant to your transportation request

Automatically Collected Information When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our website

  • Referring website or source

  • General website usage and interaction data

3. How We Use Your Information

Pacific Prime Shipping may use the information collected to:

  • Prepare and provide vehicle shipping quotes.

  • Coordinate vehicle transportation requests.

  • Connect customers with appropriate vehicle carriers.

  • Communicate about pickup, delivery, and shipment arrangements.

  • Respond to questions and customer service requests.

  • Improve our website, services, and customer experience.

  • Maintain business records and prevent fraudulent activity.

  • Comply with applicable legal and regulatory requirements.

4. How We Share Your Information

We do not sell your personal information to third parties.

Mobile opt-in information, including phone numbers and SMS consent, will not be shared with third parties for marketing purposes. We use it only to send the messages you asked for.

However, we may share relevant information when necessary to provide our services, including with:

  • Transportation Carriers: We may share shipment details and relevant contact information with carriers responsible for transporting your vehicle.

  • Service Providers: We may work with third-party providers that help operate our website, manage communications, process payments, or support business operations.

  • Legal Requirements: We may disclose information when required by law, legal process, or applicable regulatory obligations.

Information shared with transportation partners is limited to what is reasonably necessary to coordinate your shipment.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and support website performance.

Cookies may help us remember certain preferences and understand how visitors interact with our pages.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Data Security

We take reasonable measures to protect the personal information submitted through our website and business communications.

Although we work to safeguard your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and meet applicable legal obligations.

The retention period may vary depending on the type of information and the purpose for which it was collected.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of certain personal information.

  • Ask questions about how your information is collected or used.

  • Withdraw consent where processing is based on consent.

To submit a privacy-related request, please contact us using the information below.

9. Third-Party Websites

Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy policies and practices.

Pacific Prime Shipping is not responsible for the privacy practices or content of external websites. We encourage visitors to review the applicable policies before providing personal information.

10. Children’s Privacy

Our website and vehicle transportation services are not intended for children under the age of 13. We do not knowingly collect personal information directly from children under 13.

If we become aware that such information has been collected, we will take reasonable steps to address it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable requirements.

Any updates will be posted on this page with a revised date. We encourage visitors to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact Pacific Prime Shipping.